Return Policy

Customers may return items in good condition sold and fulfilled by Roq Innovation within 30 days of delivery for a full refund minus the shipping fee, if applicable. Most refunds are fully refunded within 7 days after we receive and process your returned items. To return a purchase, include customer and order information with returned item and ship to: Roq Innovation - 2010 West Fulton Street, #F263C, Chicago, IL 60612. Customers are responsible for shipping return costs.